Our Customer Service Team is available at:
1-877-449-8800
Mon–Fri: 6am to 6pm (PT)
Holiday Hours ending 12/20:
Sat–Sun: 6am to 6pm (PT)
Thanksgiving: 6am to 2pm (PT)
Our mailing address is:
Janie and Jack
4995 Industrial Way
Benicia, CA 94510
Trying to track your order?
Click on “track your order” located on the top left of this page. Simply enter your order number and zip code to proceed. You can also track your order directly on ups.com with your tracking number.Shipping
We ship anywhere in the U.S. and to many countries around the world.
Domestic ShippingInternational Shipping
Returns & Exchanges
Visit our Return Policy page for updated information.
Return PolicyPrice Adjustments