Our Customer Service Team is available at:
Phone: 1-877-449-8800
Live Chat: Icon on the right side of your screen
Email: customer_service@janieandjack.com
Hours:
Mon–Fri: 6am to 5pm PST
Sat: 7am to 3pm PST
Trying to track your order?
Click on “track your order” located on the top left of this page. Simply enter your order number and zip code to proceed. You can also track your order directly on ups.com with your tracking number.Shipping
We ship anywhere in the U.S. and to many countries around the world.
Domestic ShippingInternational Shipping
Returns & Exchanges
Visit our Return Policy page for updated information.
Return PolicyPrice Adjustments