Our Customer Service Team is available at:

1-877-449-8800
Mon–Fri: 6am to 6pm (PT)

Holiday Hours ending 12/20:
Sat–Sun: 6am to 6pm (PT)
Thanksgiving: 6am to 2pm (PT)



Email Us

Our mailing address is:
Janie and Jack
4995 Industrial Way
Benicia, CA 94510


Trying to track your order?
Click on “track your order” located on the top left of this page. Simply enter your order number and zip code to proceed. You can also track your order directly on ups.com with your tracking number.

Shipping


We ship anywhere in the U.S. and to many countries around the world.

Domestic Shipping
International Shipping

Returns & Exchanges


Visit our Return Policy page for updated information.

Return Policy
Price Adjustments

Ordering & Payment


We accept all major credit and debit cards.

Payment Methods
Gift Card Balance

Promotions


Shop your favorite looks with our exclusive offers.

Special Offers

Gift Services


Wrapped and ready to give.

Gift Cards
Gift Options

Size Charts


Find the perfect fit.

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