Our Customer Service Team is available at:
Email
Live Chat
Icon on the bottom left side of your screen
Mon–Fri: 6:30am to 4pm PST
Sat: Closed
customer_service@janieandjack.com
Phone
1-877-449-8800
Mon–Fri: 6am to 3pm PST
Sat: Closed
Trying to track your order?
Click on “track your order” located on the top left of this page. Simply enter your order number and zip code to proceed. Orders can also be tracked directly on the courier website with your tracking number.
Shipping
We ship anywhere in the U.S. and to many countries around the world.
Domestic Shipping International Shipping