Track Your Order
Track Your Recent Orders
To track the status of your order, enter your order number and billing ZIP code below, then click "Track Order."
*Unfortunately, some international orders cannot be traced here. Please email Customer Service for assistance.
If you have a Janie and Jack account, you can sign in here to view your order history.
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Customer Services hours are: Mon-Fri: 6am to 6pm (PT)Email Us