Our Customer Service Team is available at:
Live Chat


Icon on the bottom right side of your screen

Mon–Sat: 6:00am to 5pm PST

Email

customer_service@janieandjack.com

Phone


1-877-449-8800

Mon–Sat: 6am to 4pm PST


Trying to track your order?

Click on “track your order” located on the top left of this page. Simply enter your order number and zip code to proceed. Orders can also be tracked directly on the courier website with your tracking number. Please allow for 24 business hours for tracking numbers to update on the courier's website after orders ship.

Shipping

We ship anywhere in the U.S. and to many countries around the world.

Domestic Shipping International Shipping

Returns & Exchanges

Visit our Return Policy page for updated information.

Return Policy

Ordering & Payment

We accept all major credit and debit cards.

Payment Methods Gift Card Balance

Promotions

Shop your favorite looks with our exclusive offers.

Refer A Friend Special Offers

Gift Services

Wrapped and ready to give.

Gift Cards Gift Options

Size Charts

Find the perfect fit.

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