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Home > Customer Service > Payment Information
Payment Information

For your convenience, we accept all major credit cards: American Express, VISA, MasterCard, JCB, and Discover/Novus and electronic gift certificates as forms of payment online.

Our Checkout page connects to our server in Secure Socket Layer (SSL) protection mode -- a highly encrypted channel. Your credit card number and order information are immediately transferred to a computer inside our security device, known as a firewall, which is inaccessible to non-Janie and Jack personnel.

The protection of your personal information is important to Janie and Jack, and as a result, we do not accept orders via email. We will gladly accept your order by phone at 1-877-449-8800. Our Customer Service hours are Monday through Friday, 6:00 a.m. to 7:00 p.m., Saturday 7:00 a.m. to 3:00 p.m. (PST).


*By providing your email address, you understand that this consent can be withdrawn at any time by emailing The Gymboree Corporation and Gymboree, Inc. at Privacy@Gymboree.com

© 2015 Gym-Mark, Inc.