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Home > Customer Service > Contact Us
Contact Us

To check on the status of your order, click here. To obtain information about making a return, click here.

To Contact us by Telephone/Fax:

Our Customer Service Team is available at 1-877-449-8800 Monday through Friday, 6:00 a.m. to 6:00 p.m., Saturday 7:00 a.m. to 3:00 p.m., and Sunday 8:00 a.m. to 4:00 p.m. (PT). Our fax number is 1-707-678-1315. To comment on your in-store experience, please visit www.janieandjackcares.com or contact customer service.


To Contact us by Email:

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