Contact Us by Phone | Fax | Mail
Our Customer Service Team is available at:
Mon - Fri: 6:00 a.m. to 6:00 p.m. (PT)
Sat: 7:00 a.m. to 3:00 p.m. (PT)
Sun: 8:00 a.m. to 4:00 p.m. (PT).
To place or check status on orders, please call any time.
Our Customer Service center will be open on Thursday November 26, 2015 from 6am to 12pm PT. We will re-open on Friday November 27, 2015 at 4am PT.
Special Holiday Hours:
|Thurs. 11/26||6am-12pm (PT)|
|Fri. 11/27||4am-9pm (PT)|
|Sat. 11/28||6am-7pm (PT)|
|Sun. 11/29||7am-7pm (PT)|
|Mon. 11/30||6am-8pm (PT)|
Our fax number is:
Our mailing address for returns is:
Janie and Jack Online Shop Returns
2299 Kids Way
Dixon, CA 95620