Janie and Jack
Help
Contact Us
FAQs
First Time Visitors
International Services
Payment Information
Privacy & Security Updated 7/14
Returns & Exchanges
Shipping Services
Gift Services
Clothing Care
Size Chart
Site Map
Email Preferences
 
Help
My account
 
 
Home > Customer Service > Contact Us
Contact Us

To check on the status of your order, click here. To obtain information about making a return, click here.

To Contact us by Telephone/Fax:

Please note our Customer Service center will be open on November 27, 2014 from 6AM to 12pm PST. We will re-open on Friday November 28, 2014 at 4am PT.

Special Thanksgiving Week Hours:

Date Hours
Thurs. 11/27 6am - 12pm(PT)
Fri.11/28 4am - 9pm(PT)
Sat.11/29 6am - 7pm(PT)
Sun.11/30 7am - 7pm(PT)
Mon.12/01 6am - 8pm(PT)

Our Customer Service Team is available at 1-877-449-8800 Monday through Friday, 6:00 a.m. to 6:00 p.m., Saturday 7:00 a.m. to 3:00 p.m., and Sunday 8:00 a.m. to 4:00 p.m. (PT). Our fax number is 1-707-678-1315.


To Contact us by Email:

Required Field*

Select which department you would like to contact:*
Online Shopping Support
Report Site Errors
Japan: General Information, Customer Service
Media Relations
Investor Relations
Retail Shops: General Information, Customer Service
Employment Opportunities
Other Inquiries
Your Email*
Subject*
Type your message*
 
 
 

*By providing your email address, you understand that this consent can be withdrawn at any time by emailing The Gymboree Corporation and Gymboree, Inc. at Privacy@Gymboree.com

© 2014 Gym-Mark, Inc.