Janie and Jack

Contact Us by Phone | Fax | Mail

Our Customer Service Team is available at:
Mon - Fri: 6:00 a.m. to 6:00 p.m. (PT)
Sat: 7:00 a.m. to 3:00 p.m. (PT)
Sun: 8:00 a.m. to 4:00 p.m. (PT).

To place or check status on orders, please call any time.

Our Customer Service center will be open on Thursday November 26, 2015 from 6am to 12pm PT. We will re-open on Friday November 27, 2015 at 4am PT.

Special Holiday Hours:

Thurs. 11/266am-12pm (PT)
Fri. 11/274am-9pm (PT)
Sat. 11/286am-7pm (PT)
Sun. 11/297am-7pm (PT)
Mon. 11/306am-8pm (PT)

Our fax number is:

Our mailing address for returns is:
Janie and Jack Online Shop Returns
2299 Kids Way
Dixon, CA 95620

Contact Us by Email

Send this email to:

Join our email list today*
Get the latest on new styles and deals
Jump to top